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News - Press Releases - Hardware Sales continued
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On the support side, we can provide help desk services on all of the above
as well as a long list of desktop applications. On the hardware side, we
offer a turnkey “out of the box” hardware solution where we receive,
inspect, configure, test, and deliver equipment. The equipment is delivered
‘just in time’ so that nothing gets lost in transition
and arrives ready to roll. |
All of these services
were designed with box plants in mind – easy, around the clock access at
a cost that’s affordable for plants of all sizes.
In this day and age of free access to
the internet and rampant software piracy, it’s more important than ever for
companies to manage what’s installed on their servers and employees’
desktops. Amtech’s
headStart imaging service ensures an easy to manage comprehensive
installation by working with the client on building company approved
software images and
desktop components that
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guarantee compliance and
ensure that no illegal or unauthorized software is present
on their computers. Our
headStart
imaging service also makes new hardware turnaround time faster
since
we maintain a copy of your pre-approved
images on file. Each unit is inspected, quality assured and custom
packaged, giving our clients a headStart advantage. |
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Next, through our
safeGuard service,
we register our customers’ hardware with the manufacturer and tag
all of their assets with a unique barcode that gives our support
team access to all the serial numbers, part numbers and any other
critical information to facilitate support calls, repairs and
replacement. |
No small or large technology
investment can succeed without dependable equipment and
comprehensive support. Our neverDown spare pool and asset management
service allows our customers to reduce the amount of equipment they
need to purchase without negatively affecting productivity. We
accomplish this by maintaining an inventory of spare units and
components. If a failure does occur, we will overnight a
pre-configured replacement.
We deliver full service maintenance for both in
and out of warranty equipment. Our services include remedial
maintenance, replacement parts and technical support. Our in-house
technicians utilize state-of-the-art test equipment and software to
diagnose and repair equipment right down to the board component
level. By housing our own repair group, we can reduce turnaround
time from weeks to days or even hours. The technical teams at Amtech
are highly trained and knowledgeable and can provide a best fit
computer network and the support to keep it up and running. Simply
put, this new line of business gives us the ability to “deliver the
goods” to the entire box industry.
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