Client Interaction

• Works with client project management, end-user and senior management staff.
• Presents periodic status reports to client senior management.
• Troubleshoots implementation issues.
• Interprets clients' unique business needs to Amtech staff (for example, support and development).
• Provides on-site services as required.
• Creates, specs and quotes Requests For Enhancements (RFEs)
• Monitors/Administers mission critical issues.