Customer Support - User Community
What is the Amtech User's Group?
The Amtech Users Group is a mutually beneficial partnership between Amtech and the users of the
Imaginera software package. Amtech benefits from the input of the users, providing feedback as to
enhancements and the future direction of the software package from a user perspective. The users
benefit from the information sharing among users group members, Amtech's commitment to provide
programming hours for enhancements and the power of a structured, organized group with common goals
and objectives.
Who Runs the Amtech User's Group?
The Amtech User's Group is run by the users and for the users. The structure of
the group consists of a President and an Advisory Board. The Advisory Board
consists of ten members including the
President. There are members from both industries on the Advisory Board. The President
and the Advisory Board members can be contacted regarding any User Group question, comment or concern.
The Advisory Board typically meets monthly via teleconference to work on User Group issues.
What are the Group's Goals/Objectives?
Improve the Imaginera software package to meet the industry's ever changing management needs.
Increase the effectiveness of the User's Group.
Increase the number of User Group members.
Increase the level of participation of the members.
Increase the information sharing among the members.
Improved communication methods for the members.
