| Basic |
| Coverage includes: |
Cost |
| Connectivity to database
Assistance with application upgrades ODBC configuration
SQL.INI Configuration |
Included with
standard Futura
support contract |
| Basic Plus |
| Coverage includes: |
Cost |
| Basic coverage (above) plus
Performance Tuning
Load/Unload Data Base
SQL Console maintenance
Recovery from corrupt tables and indexes |
Two Options:
1) Per Call @
$200/hour
2) Unlimited Calls
@ $2,500/year |
| Premier |
| Coverage includes: |
Cost |
| Basic coverage (above) plus
Basic Plus coverage (above) plus
24 hour/7 day coverage |
$14,500/year |
